homepage homepage programs

Health + Wellness Center Cancellation Policy

HEALTH + WELLNESS CENTER CANCELLATION POLICY

AQUATICS, CARDIO + CONDITIONING ROOMS
  • Reservations must be made via the website up to 48 hours in advance
  • Cancellations must be made on the website
  • Cancellations within two hours of your reservation are not allowed if you wish to keep your reservation privileges
  • No shows will lose their reservation privileges for one week per no show
  • After three no shows all reservation privileges will be rescinded
  • One reservation per day per area is allowed for a total of two reservations for the day
  • Multiple reservations that do not adhere to this policy will be canceled automatically

OUTDOOR GROUP EXERCISE CLASSES
  • Reservations must be made a minimum of 2 hours before class, reserve your spot by emailing fitness@sjjcc.org. You will receive a reply to confirm your reservation, if you do not receive a confirmation you are not registered.
  • Cancellations must be made a minimum of 2 hours before class by emailing fitness@sjjcc.org
  • You are welcome to show up and see if a spot is available, but reservations are preferred
  • If a member cancels more than one time within the two-hour time frame or does not show up for your class, you will lose reservation privileges for the following week
  • If a third cancellation occurs, no reservations will be accepted for the following 2 weeks
  • If three no shows or three cancellations are made within the two-hour time frame, all reservation privileges will be rescinded

LIVESTREAM + VIRTUAL CLASSES
  • Reservations must be made a minimum of 2 hours before class
  • An active membership is required to make a reservation
  • Cancellations not required
  • Members must click on the link that you will receive after you register. Do not enter the class code or password as this will not work.  Click on the link in your email from the device you want to access zoom on.