Part Time Evening + Weekend Receptionist

We have an exciting opportunity for a Part Time Evening + Weekend Receptionist. If you are seeking an opportunity to expand your knowledge of customer service principles and practices, are available to work Tuesdays and Wednesdays 4:30-8:30pm, Thursdays 4:30-10pm, Saturdays 1-9pm (till 6pm during the summer); and alternating Sundays 8am-4pm and have the flexibility to work extended hours then this position might be for you! When possible if extended hours are required advance notice will be provided; unfortunately, due to the nature of the role and department there is no guarantee that notice is feasible.

Under the direction of the Customer Service Supervisor, our star Part Time Evening + Weekend Receptionist has a personal touch and the ability to make anyone walking through our doors feel welcome. They will be responsible for providing courteous and efficient service, including supplying information and responding to inquiries regarding Sid Jacobson JCC to employees, members, and public over the phone and face-to-face.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Pleasantly answer telephone, screen and direct calls
• Take and relay messages in a timely manner
• Provide information to callers
• Pleasantly greet persons entering SJJCC
• Direct persons to correct destination
• Deal with queries from employees, members, and the general public
• Ensures knowledge of staff movements in and out of organization
• Monitor visitor access and maintain security awareness
• General administrative and clerical support
• Tidy and maintain the reception area
• Additional duties as assigned by supervisor

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• High School diploma but college degree preferred
• Previous customer service experience required
• Excellent customer service skills
• Strong work ethic and team player
• Efficient, well-organized, attention to detail, and able to multi-task
• Professional manner, discretion, and appearance
• Energetic, enthusiastic, and motivational
• Proficient computer skills; Microsoft Office Suite, Outlook
• Strong verbal and written communication skills
• Takes initiative and is reliable and punctual
• Knowledge of administrative and clerical procedures

Benefit package includes, 403B retirement plan pension plan (100% contribution made by Sid Jacobson), free membership to our gym/facilities, free parking, and other perks and discounts.